Effective Date: 12-08-2025
At New Kanha Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our hotel, make a booking, or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Name, address, contact number, and email address
- Government-issued identification details (as per local laws)
- Payment information (credit/debit card details, UPI, bank details)
- Booking preferences and special requests
- Information about your stay and transactions with us
2. How We Use Your Information
Your information is used for:
- Processing reservations and payments
- Providing check-in/check-out services
- Communicating booking confirmations and updates
- Improving our services and customer experience
- Ensuring compliance with legal and regulatory requirements
- Security and safety purposes
3. Sharing of Information
We do not sell or trade your personal data. However, we may share it with:
- Payment gateways and financial institutions for transaction processing
- Government authorities when required by law
- Service providers or partners assisting in hotel operations (bound by confidentiality agreements)
4. Data Security
We implement strict measures to protect your personal information from unauthorized access, disclosure, or misuse. Digital data is stored securely, and physical documents are kept in restricted areas.
5. Cookies & Website Tracking
If you use our website, we may use cookies to enhance your browsing experience, track preferences, and analyze site traffic. You can disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access and review your personal information held by us
- Request corrections or updates to your data
- Withdraw consent for marketing communications
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
8. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
- 📍 New Kanha Hotel, Govindpura Kalwar Road
- 📞 Phone: +91 9783252121
- 📧 Email: newkanha220@gmail.com